Job Description

Responsible for defining and implementing the strategy for Facilities Management UK capability in line with the company Integrated Strategic Business Plan, recognising the key components of the strategic importance of sites within Contract. Furthermore, provide a pivotal strategic linkage to Group Real Estate, ensuring a consistent and valued approach to the evolving needs of the growth strategy.

• Functional Manager for the Group Property Group Leads, UK Asset Management Team and SAP / CAP / AP Teams.
• Ensure the delivery of FM Operations across all UK sites is consistent and transparent in order to effectively leverage both resources and the supply chain to maximise delivery efficiencies and effectiveness.
• Centrally review metrics, KPIs and maintenance work order status reports to ensure that the delivery of statutory maintenance to all sites.
• Co-ordinate and prioritise SAP / CAP / AP activities and actively manage their workload to support critical site delivery and business priorities.
• Provide central oversight for the UK FM Operations delivery budgets, including the co-ordination of regular budget reviews and submissions.
• Responsible for the management and control of appropriate Group level budgets as required.
• Be the “Intelligent internal customer” in leading the performance review and management of principle FM Operations service providers.
• Provide first-line SME expertise to the UK sites; to be the point of accessing and co-ordinating SME expertise and guidance from the Group Property global function.
• Collaborate with the procurement function in performance managing the UK catering provider.
• Identify, implement and lead a continuous improvement programme to ensure that FM delivery across the UK sites continues to reflect best practice and the requirements of the business.
• Functionally responsible for the standards required to be maintained for specific activities including Asbestos Management, Waste Electrical and Electronic Equipment Directive, and Legionella.
• UK representative on the Group Property Senior Leadership Global Network in working collaboratively to deliver global consistency and leveraging global expertise and experience in delivering best practice and best value across the Group.
• Technical lead for FM strategy and implementation of FM across the broader business Group as part of the Global Operating Model.
• Good understanding of health, safety, environmental & security requirements for activities, operations & sites.
• Ability to influence across a site community of both internal and external organisations.
• Ability to challenge poor behaviours and make corrective changes in a diverse organisation.
• Highly developed interpersonal and communication skills.

Experience & Qualifications

• A graduate qualified Building Services Engineer / Facilities Management professional, CIBSE / RICS / MIWM member
• Extensive Experience (10 plus years) of successfully executing Facilities Management transformation programmes across diverse and multi-site property functions.
• NEBOSH Certificate qualified in safety management.
• A project management qualification (Prince 2 / APM)
• Significant experience of delivering FM and Property Operations across a complex, multi-site property portfolio.
• Demonstrable experience of managing site operations and multiple stakeholders.
• Security Clearance to be held and maintained at level appropriate for the role
• Leadership and development of large teams to meet specific objectives.
• Director level stakeholder engagement and leadership.